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Privacy Policy

Personal data that we process

Altitude Spaces processes personal data about you because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data that we process:

  • First name
  • Last name
  • E-mail
  • Phone number
  • Street, house and unit number
  • Location data
  • Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
  • IP address
  • Internet browser and device type

By entering their details on the contact form, users authorise this application to use these details to respond to information requests, competitions, or any other type of question.

Detailed information about the processing of personal data

Personal data is collected for the following purpose and through the use of the following services:

Analytics

The services mentioned in this chapter allow the owner to study and analyse web traffic and can be used to map user behavior.

Google Adwords conversion tracking (Google)

Google AdWords conversion tracking is an analytical service provided by Google, Inc., which links data from the Google AdWords advertising network with actions performed on this website.

Personal data collected: data related to cookies and usage.

processing location: USA – Privacy Policy

Google Analytics (Google)

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the data collected to track and examine the use of this application, to produce reports regarding its activities and to share them with other Google services.

Google may use the collected data to contextualise and personalise advertisements within its own advertising network.

Personal data collected: data related to cookies and usage.

Processing location: USA – Privacy Policy – Opt Out

Remarketing en Behavioral Targeting

These services allow this website and its partners to inform, optimise and serve advertising based on the user’s previous use of this website.

This activity is carried out through the tracking of usage data and through the use of cookies, information that is transmitted to the partners that manage the activities of remarketing and behavioral targeting.

AdWords Remarketing (Google)

AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc., which links the activity of this website with the AdWords advertising network and the doubleclick cookie.

Personal data collected: data related to cookies and usage.

Processing location: USA – Privacy Policy – Opt Out

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at info@altitudespaces.com and we will delete this information.

Why we need data

Altitude Spaces processes your personal data for the following purposes:

  • Sending our newsletter and/or advertising brochure
  • To be able to call you if this is necessary to carry out our services
  • To inform you about changes to our services and products
  • To provide personalised services
  • To be able to prepare quotations and accounting documents
  • Altitude Spaces analyses your behavior on the website in order to improve our website and tailor our range of products and services to your preferences

How long and where we store data

Altitude Spaces will not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. Our retention period is 7 years. Data is stored in Belgium.

Share with others

Altitude Spaces only provides data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation. Data is not shared outside the EU.

Mapping website visits

Altitude Spaces uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Altitude Spaces uses cookies with a purely technical functionality. These ensure that the website works properly, for example, your preference settings can be remembered and help us to make the website work properly. We can also optimise our website with this. We also place cookies that track your surfing behavior so that we can offer customised content and advertisements. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously stored via the settings of your browser.

View, adjust or delete data

You have the right to view, correct or delete your personal data. You can send a request for access, correction or deletion to info@altitudespaces.com. To ensure that the request for access has been made by you, we ask that you enclose a copy of your proof of identity with the request. We hereby ask that you black out your passport photo and citizen service number (BSN) in this copy. This is to protect your privacy. Altitude Spaces will respond to your request as soon as possible, but within four weeks.

Security

Altitude Spaces takes data protection seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact info@altitudespaces.com. It is possible to submit a complaint via the Privacy Commission.


This statement may be adjusted without prior notice, depending on, among other things, legal developments. We therefore ask you to regularly check whether and, if applicable, which changes have been made. Changes take effect as soon as they are announced on this website.